RIDGE TRACKER CARD
QUICK START GUIDE
The Ridge Tracker Card is a slim, wireless tracking card designed to help you locate your belongings using your compatible tracking app. Follow the steps below to get started. For complete instructions, safety information, and warranty details, visit Ridge Tracker Card - Complete Guide.
Setup
- Charge your Ridge Tracker Card for at least 1 hour before first use
- Enable Bluetooth, Location Services, and internet access on your smartphone
- Open your compatible tracking app and follow the in-app instructions to add a new device
- Press the button once to power on and hold the card near your smartphone when prompted
- Complete pairing in the app
How to Turn On Your Ridge Tracker Card
- Press the button once
- Device will beep and the red LED will flash to confirm activation
- Open your tracking app and confirm the Ridge Tracker Card shows as online
- You do not need to re-pair as long as the card remains associated with your account
How to Turn Off Your Ridge Tracker Card
- Locate the button on the front of the Ridge Tracker Card
- Press and hold the button ā the red LED will flash once per beep
- Continue holding until you hear three beeps, then release
- The Ridge Tracker Card is now turned off
Note: While turned off, the Ridge Tracker Card will not appear as online, will not broadcast its location, and will not respond to sound or locate requests. The card remains paired to your account until you remove it.
How to Reset Your Ridge Tracker Card
- Open your tracking app and remove the Ridge Tracker Card from your account
- Turn on the Ridge Tracker Card
- Press the button four times ā on the fourth press, hold until you hear a long beep
Connection Timeout: If the card is not paired within 5 minutes of being turned on, it will emit four beeps. Press and hold the button on the front of the Ridge Tracker Card for four seconds and continue setup.
How to Charge Your Ridge Tracker Card
- Place the Ridge Tracker Card on any Qi-certified wireless charger
- A beep confirms charging has started
- Blue light: Device is charging
- Green light: Device is fully charged
- A full charge lasts up to 5 months
- Only charge between 0Ā°Cā35Ā°C (32Ā°Fā95Ā°F)
LED & Sound Reference
- Red, flashing ā powering on / button press
- Blue ā charging
- Green ā fully charged
- Four beeps ā connection timeout or pairing notification
- Three beeps ā device powering off
- Long beep ā reset confirmed
Troubleshooting
The Card Won't Turn Off:
- Hold the button continuously ā letting go before the third beep will cancel the sequence
- If the battery is very low, place the card on a Qi-certified wireless charger for at least 10 minutes, then try again
- If the issue persists, perform a reset or contact Ridge Support
The Card Won't Turn Back On:
- Place the card on a Qi-certified wireless charger ā a beep confirms charging has started
- Wait for the LED to turn green, indicating the card is fully charged
- Press the button once ā if there is no beep, continue charging and retry
The Card Is Still Showing as Offline:
- Confirm Bluetooth and an active internet connection on your paired device
- Confirm location sharing is enabled in your device settings
- Allow a few minutes for the network to refresh the card's last known location
Connecting to a Different Device:
- The Ridge Tracker Card can only be connected to one account at a time
- Open your tracking app on the current device and remove the Ridge Tracker Card
- Complete setup on the new device
For complete instructions, safety information, warranty, privacy, and compliance details, visit Ridge Tracker Card - Complete Guide.
RidgeĀ® is a registered trademark of The Ridge Wallet LLC. All rights reserved.
Revised April 21, 2026
