RIDGE TRACKER CARD
APPLE FIND MY ESSENTIALS
For complete instructions, safety information, and warranty details, visit Ridge Tracker Card - Complete Guide.
Legal Disclaimer and User Acknowledgment
The Ridge Tracker Card is designed for use only with compatible Apple devices as specified by the manufacturer. Use of this product is subject to Ridge's Terms and Conditions and Privacy Policy, available here (Terms and Conditions) and here (Privacy Policy). Continued use of this product constitutes your acceptance of these terms and policies.
The AppleĀ® products and services referenced in this resource, including Find MyĀ®, MagSafeĀ®, SiriĀ®, iPhoneĀ®, iPadĀ®, iPod TouchĀ®, and MacĀ®, are the trademarks of Apple Inc., registered in the U.S. and other countries and regions. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and regions. Neither Apple nor Cisco are responsible for the operation of the Ridge Tracker Card or its compliance with safety and regulatory standards. Ridge is not affiliated with or endorsed by Apple or Cisco.
Features
Specifications
For full specifications, visit Ridge Tracker Card - Complete Guide.
How to Set Up Your Ridge Tracker Card
What You'll Need:
Setup Steps:
Your Ridge Tracker Card is ready to use!
How to Use Your Ridge Tracker Card
Using the Apple Find My app, you can easily locate your Ridge Tracker Card from your iPhone, iPad, iPod Touch, or Mac.
To Find Your Tracker Card:
If Your Tracker Card is Out of Range:
Requirements for Best Performance:
How to Turn On, Turn Off, and Reset Your Ridge Tracker Card
Turn On:
Turn Off:
Reset:
Connection Timeout: If the card is not paired within 5 minutes of being turned on, it will emit four beeps. Press and hold the button on the front of the Ridge Tracker Card for four seconds and continue setup.
Connecting to Another Device: The Ridge Tracker Card can only be connected to one Apple ID at a time. To connect it to a different Apple device, open the Find My app, click "Remove Item," then follow the setup steps to pair it with the new device.
How to Charge Your Tracker Card
For complete charging instructions and battery care, visit Ridge Tracker Card - Complete Guide.
Troubleshooting
Q: The Ridge Tracker Card is not showing up in the Find My app. How do I fix this?
Before you contact support, try this:
Q: My phone says "unsupported accessory." What does that mean?
There are two possible issues:
Q: Why is the location not updating in real-time?
Apple's Find My network is not real-time GPS. The Ridge Tracker Card relies on Bluetooth signals, nearby Apple devices, and periodic crowd-sourced updates. To help reconnect:
Q: The Find My app is showing "No Location Found." What does that mean?
This usually happens when the Ridge Tracker Card is out of Bluetooth range (over 300 feet), no nearby Apple device has detected it recently, or the Ridge Tracker Card is powered off, has a dead battery, or is physically blocked.
Q: Does the Ridge Tracker Card have Precision Finding?
No, the Ridge Tracker Card provides basic location tracking with proximity alerts and sound only. Unlike AirTags, it doesn't offer Precision Finding features like on-screen arrows, exact distance measurements, or haptic feedback.
For complete troubleshooting information, visit Ridge Tracker Card - Complete Guide.
Sharing & Privacy
Q: Can I pair the Ridge Tracker Card with more than one Apple ID?
No, each Ridge Tracker Card can only be linked to one Apple ID at a time. To transfer ownership, remove it from your current Apple ID first, then the new user can add it to theirs.
Q: Can I share the Ridge Tracker Card with other people?
Yes, you can share tracking access with up to five trusted contacts through the Find My app's "Share Item" feature. Contacts can see the tracker's location and receive notifications but cannot modify settings or remove the device from your account.
Q: Can someone else track me with my Ridge Tracker Card?
It's extremely unlikely. Apple's Find My system has built-in anti-stalking protections that detect, alert, and prevent unauthorized tracking. Your iPhone will notify you if an unknown tracker is traveling with you.
Q: If someone finds my Ridge Tracker Card, can they reset it?
No. The Ridge Tracker Card remains locked to your Apple ID until you remove it yourself. Only you can transfer ownership to someone else.
For complete sharing and privacy information, visit Ridge Tracker Card - Complete Guide.
Privacy & Data Protection
The Ridge Tracker Card works exclusively through Apple's Find My network, which uses end-to-end encryption to protect your location data. Apple serves as the sole data controller for all information related to your Ridge Tracker Card usage. Ridge cannot access your location, Apple ID details, or any data transmitted through the Find My network.
Anti-Stalking Protection:
To disable the Ridge Tracker Card and stop all location reporting, press and hold the button until you hear three beeps, then release.
Privacy Resources:
For complete privacy controls, data removal, and compliance information, visit Ridge Tracker Card - Complete Guide.
Certification & Compliance
For complete regulatory and compliance documentation, visit Ridge Tracker Card - Complete Guide.
RidgeĀ® is a registered trademark of The Ridge Wallet LLC. All rights reserved.
Revised April 21, 2026
